Refund policy

By providing my signature and completing my transaction, I understand this is a binding contract. 

No Refund Policy

We have a no refund policy.

By enrolling in a class, payment plan or purchasing a package or product from our website or directly with Lash Girl Academy, you automatically agree to the entirety of the terms and conditions below, including our no refund policy on class packages. Students may reschedule a class upon written approval from the Director. 

By providing your signature and completing your purchase and enrollment, you understand, and have read the policies, terms, and conditions prior to your purchase. You understand, the agree entirety of the General Terms & Conditions, Privacy Policy, and No Refund Policy. You understand this is a binding contractual agreement between myself and Lash Girl Academy.

Conditions of Training Program Purchase and/or Attendance

As the Buyer and/or Training Program Registrant (hereafter known collectively as “You”), you agree that by purchasing and/or registering for an Lash & Brow Girl Academy Certification  (hereafter referred to as “Lash & Brow Girl Academy”) Training Program, you have read, understood, and agreed to these General Terms and Conditions.

It is the policy of Lash & Brow Girl Academy to sell eyelash extension application products and training programs for use by certain licensed/certified professionals in the beauty, health, medical or dental industries.  Therefore, you certify that you (or someone working with or for you) are licensed or certified per Lash & Brow Girl Academy’s requirements, and you agree to furnish Lash & Brow Girl Academy with a current copy of your professional credentials upon request. Lash & Brow Girl Academy reserves the right, in its sole discretion, to determine whether you qualify for admittance to its training programs and may refuse you admittance to a training program if you cannot provide sufficient documentation of your qualifications.

It is solely your responsibility to ensure that you are following all national or local jurisdictions' laws relating to the selling or application of eyelash extensions. It is your responsibility to research and locate your state statutes and regulations, if any, regarding the practice of eyelash extension applications, including but not limited to, the professional license or certificate that you must have and the requirements for facilities in which you can apply eyelash extensions. Lash & Brow Girl Academy provides training programs and issues certificates to licensed and credentialed beauty and health professionals to enable them to effectively use Lash & Brow Girl Academy products.  A Lash & Brow Girl Academy certificate indicates that an individual has met Lash & Brow Girl Academy standards for using and applying Lash & Brow Girl Academy products. Lash & Brow Girl Academy does not train its clients to receive a state license or certificate, nor to receive continuing education for extending their government or state license. Lash & Brow Girl Academy expects its clients to refer to their state’s regulatory boards for permission to charge for eyelash extension services. Lash & Brow Girl Academy cannot be held liable for any claims that may arise from the use of its techniques, products, or services in any State, Country, or Territory.

You must complete all required online Lessons prior to your training date before each training program begins, you will be required to show your trainer a valid government-issued photo ID.

You agree to NOT use any recording devices, audio, still photo, or video, during the training program. Cell phones must be turned off during the training program unless you have been authorized to log in to the Lash & Brow Girl Academy. Non-registered persons will NOT be allowed to observe or participate in any training programs.

Safety During and After Training Programs and Indemnity for Lash & Brow Girl Academy

You acknowledge, accept and agree that (a) use of products sold by Lash & Brow Girl Academy must be used with great care to prevent an accidental injury, especially when performing work near an individual’s eye, (b) there is danger associated with the application of eyelash extensions that may include injury to an individual’s eye or eye area and (c) you will practice great care during your training program and follow all prescribed safety guidelines under the supervision of your trainer. You also certify that you will practice great care in all eyelash extension applications that you perform after you successfully pass your training program. You agree that Lash & Brow Girl Academy cannot be held liable for any injuries that may arise from your use of misuse of products and application techniques sold or supplied by Lash & Brow Girl Academy.

You understand and agree that a Lash & Brow Girl Academy Trainer may, at her or his sole discretion, dismiss you from a training program for conduct or performance that puts you or other training program attendees at risk for injury, or that otherwise interferes with the safe and/or effective administration of the training program. If you are dismissed from a training program because of conduct or performance, you will not receive a refund and you may be ineligible to retake a training program, at the sole discretion of Lash & Brow Girl Academy.

You acknowledge that all Lash & Brow Girl Academy training programs involve “hands-on” training regarding applying eyelash extensions to natural eyelashes using Lash & Brow Girl Academy’ branded products. During the training program, you will be required to apply eyelash extensions onto another student’s natural eyelashes and you will have eyelash extensions applied to your natural eyelashes. If the training program is uneven and neither you nor Lash & Brow Girl Academy can supply a model, you may be required to work on a mannequin head during the training program. You will not receive a full set of eyelash extensions during your selected training program. By voluntarily participating in the training program, you acknowledge and accept the risk associated with having another training program student apply eyelash extensions to you. You agree that you will not hold any of your fellow students in your training program or Lash & Brow Girl Academy liable for any injuries that you may sustain because of other students applying eyelash extensions to you. If you are unable to have eyelash extensions applied due to medical reasons or other extenuating circumstances, then you must acquire approval from Lash & Brow Girl Academy to provide a model. If you provide a model because you cannot have eyelash extensions applied, then your model will receive an application of eyelash extensions from the student who is partnered with you in the training program.See the "Indemnification" section for more information.

Model Policies 

Lash & Brow Girl Academy requires you to provide your own models for Training. If you are unable to provide model(s) when required, you will practice application skills on a mannequin head instead. However, you must apply eyelash extensions to at least one human model during any Basic Certification Training or Advanced Volume™ Certification Training to become certified. Your trainer will not evaluate applications to a mannequin head for certification. 

You understand that Lash & Brow Girl Academy cannot be held liable for any claims that may arise from the use of its techniques, services, or products, in any State, Country, or Territory.

You understand that Lash & Brow Girl Academy cannot be held liable for any claims that may arise from the use of its techniques, services, or products, in any State, Country, or Territory.

Certification Policies

Training program attendance does not guarantee Certification. Lash & Brow Girl Academy, in its sole discretion, reserves the right to determine its certification requirements, which may change at any time, without notice. You must meet all the requirements and agree to all the terms and conditions listed on Lash & Brow Girl Academy’s official certification application to become certified. Certificates will not be issued during training programs. Lash & Brow Girl Academy will issue your certificate via email only after you have met the requirements for certification in Lash & Brow Girl Academy’s eyelash extensions application methods, and Lash & Brow Girl Academy has approved your certification application in its sole discretion. 

Lash & Brow Girl Academy, at its sole discretion, reserves the right to decertify you for any reason or for no reason. Reasons for desertification include but are not limited to, the severance of the business relationship between you and Lash & Brow Girl Academy, violation of any part of this agreement, or if Lash & Brow Girl Academy receives repeated complaints about your application techniques.

It is your sole responsibility to assimilate the skills and gain the experience required to become competent at applying eyelash extensions. The “certification of completion”, the “hands on” training, and/or the marketing, business, and advertising strategies provided because of training program attendance DO NOT guarantee that you will become a successful Lash Technician. You may need further training, practice, and/or guidance after attending your first training program to gain and maintain success as a Lash Technician.